Effective Date: July 11, 2025
At Dentistes Fabreville, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your information in compliance with Quebec’s Law 25 and Canada’s PIPEDA.
1. What Information We Collect
We may collect the following types of personal information:
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Full name
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Contact details (phone, email, address)
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Health and dental history
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Insurance information
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Appointment and billing records
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IP address and browser/device details (via our website)
2. How We Collect Information
Information is collected through:
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Online forms (e.g., appointment requests)
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In-person visits and phone calls
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Health insurance claim submissions
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Website analytics tools (e.g., cookies)
3. Why We Collect It
We collect your information to:
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Schedule and manage appointments
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Provide dental care services
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Maintain accurate patient records
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Process insurance claims and payments
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Communicate with you regarding treatment
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Improve our services and website experience
4. Consent
By submitting your information to us, you consent to its collection and use for the purposes outlined above. You can withdraw consent at any time, subject to legal and contractual limitations.
5. Storage & Security
We store your information securely in compliance with industry standards and regulatory requirements. Access is restricted to authorized personnel only.
6. Sharing Your Information
We only share your personal information with:
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Your dental insurance provider (for claim processing)
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External dental labs (if needed for treatment)
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Referring specialists (with your consent)
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Regulatory bodies, if required by law
We do not sell or rent your personal information.
7. Your Rights
You have the right to:
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Access and request a copy of your personal information
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Request corrections to your records
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Withdraw consent at any time
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File a complaint with Quebec’s Commission d’accès à l’information
To exercise these rights, please contact us at
8. Updates to This Policy
We may update this policy as required by law or to reflect changes in our practices. The most recent version will always be posted on our website.